Disqus deleted comments are syncing with wordpress but active comments do not

And the sync is also not being automatic, I have to go in the Sync Comments option.

I’ve tried almost everything and none of them worked. Does anyone know how to resolve this?

Disqus Comments:

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Disqus comments synchronized with wordpress. As you can see, all comments have already been deleted from Disqus and none that is active is synchronized. And is not syncing all the deleted comments, just a few.

enter image description here

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